General Business Planning
What kind of pet businesses do you work with?
We support grooming salons, boarding/daycare centers, training academies, pet cafes, pet boutiques, and veterinary clinics.
Can you help if I haven't started yet or don't own land/property?
Yes. We assist at the idea stage with feasibility, business model clarity, and funding strategy before you commit to space.
Do you help me decide the best services to offer?
Yes. Based on your location, resources, and goals, we help you design your service mix for maximum profitability.
Can I consult with you before signing a lease or buying property?
Absolutely. We recommend doing so to avoid expensive mistakes in location and infrastructure.
Operational Setup & Launch
Do you help with layout and space optimization?
Yes. We guide on flow, zoning, safety, ventilation, and pet/staff movement based on your model.
Can you assist in team training?
Yes. We offer staff training modules for grooming, boarding, pet handling, hygiene, and customer service.
Do you help create SOPs and daily workflows?
Yes. We design easy-to-follow SOPs to ensure consistency, safety, and high-quality service.
Can you help with licensing or legal compliance?
We provide detailed checklists and guidance for required licenses and documentation. However, we don't handle in-person submissions.
What if my pet business is not profitable? Can you turn it around?
Yes. We conduct audits, identify revenue leaks or staff issues, and help restructure your operations.
Do you help with branding, pricing, and customer experience?
Yes. We build positioning, pricing structures, digital presence, and service identity for long-term value.
Can you help with digital transformation (online booking, website)?
Yes. We can advise or connect you with vendors to digitize operations, marketing, and customer management.
Do you provide crisis management support (accidents, sick pets)?
Yes. We help you create pet emergency SOPs and team protocols to protect your brand and client trust.
Growth & Scale
Do you help plan multi-location or franchise expansion?
Yes. We help you structure franchise models, draft operational manuals, and prepare pitch decks for scale.
Do you help me evaluate ROI and profitability per service?
Yes. We assist with service-wise costing, breakeven analysis, and financial forecasting.
Do you help onboard vendors for equipment or supplies?
Yes. We connect you to trusted vendors for grooming tools, POS systems, pet products, and more.
How are your consultation fees structured?
We offer hourly sessions, fixed packages, and retainers depending on the depth and duration of support.
Is there confidentiality in our business discussions?
Yes. For strategic and franchise clients, we offer NDAs to protect your business plans and data.
